Casual dining
Table service that keeps flowing, even with a full house.
Customers scan the QR at the table and order whenever it suits them. Drink and dessert rounds go straight to the bar and kitchen, dietary info shows on every ticket, and your floor staff can focus on service instead of taking orders.
Pijnpunten
Waar je elke dag tijd verliest.
Peak hours put the floor under pressure
A Friday night with a full room means your floor staff can't take new orders fast enough. Drinks need topping up, dessert needs ordering, the bill needs to come. Someone is always waiting, and that frustrated customer shows up in the tip.
Splitting the bill slows down turning a table
A table of six asking for six separate bills at the end of the night often means a ten-minute queue at the PDQ. In those ten minutes, no new tables get seated. Upvendo surfaces split options right at the QR ordering step.
Dietary and allergy requests get lost in conversation
A vegetarian order, a nut allergy or a lactose intolerance has to move flawlessly from table to server to kitchen. One link that doesn't pass it on and you have an avoidable problem. Digital ordering prints every request straight onto the kitchen ticket.
Solution
How Upvendo solves it.
Customers scan the QR and order at the table
Starter, main, drinks, dessert, all in one flow. No app needed, just the browser. Customers order the moment they want to, not when the server has time.
Pre-order at the reservation
Customers who reserve a table in advance can add their starter ahead of time. Their order is in the kitchen the moment they sit down, and the floor can focus on service instead of taking orders.
Allergen and dietary flags on every ticket
Every menu item can carry allergen markers that appear as a required confirmation in the ordering flow. The customer confirms, the kitchen sees a clear flag on the ticket, nothing gets lost.
Walk-in kiosk backup at the bar
Busy and waiting customers can already order drinks or place a takeaway order at a counter kiosk. The room flows more smoothly without needing extra floor staff.
Common questions
Frequently asked
Can customers order more on an open table?
Yes. The table session stays open, so customers can add a round of drinks or a dessert at any moment without having to flag down a server.
Does Upvendo replace our reservation system?
No. Upvendo handles the ordering layer. We sit alongside your existing reservation tool, and pre-orders link to a reservation reference from your system.
How does it handle allergens?
You map the EU allergen categories per menu item in your POS. The ordering flow always shows them before confirming, and logs the customer's choice for your own audit trail.
Which countries does casual dining work in?
On all five of our ccTLDs: .com, .be, .nl, .fr and .de.
Ready to build your ordering stack?
Five questions. Indicative pricing. Compatible POS check. Three minutes.
Replies within one business day.